The Details
Refund Policy
How refunds work for digital downloads from Mama & Mini Essentials.
Last updated: June 2026
Digital Products – No Physical Return
All products sold at Mama & Mini Essentials are digital downloads. Because files are delivered electronically and cannot be returned once downloaded, all sales are final.
When We Will Refund
- You were charged twice for the same order (duplicate payment).
- The file you received is corrupted or cannot be opened, and we’re unable to provide a working replacement.
- You contacted us within 7 days of purchase and have not yet downloaded the file.
How to Request a Refund
Please contact us with your order number, email used at checkout, and a brief description of the issue. We respond within 2 business days.